At BAMBILO LTD, we believe shopping for children’s toys and essentials should be simple and convenient. That’s why we offer free shipping across the European Union and the United Kingdom.
1. Shipping Destinations
We currently offer free standard shipping to customers throughout the EU and UK.
There are no standard shipping charges for eligible deliveries to these destinations.
2. Order Processing
We aim to process and dispatch orders as quickly as possible.
Our target is to dispatch orders within 7 calendar days of purchase. If we cannot dispatch your order within this period, you may contact us to request a full refund if you no longer wish to wait.
You will receive an order confirmation after completing your purchase. Where available, tracking details will be provided once your order has been dispatched.
3. Delivery Times
Delivery times depend on the destination, the product ordered, and the carrier responsible for your shipment.
The estimated delivery timeframe for your destination will be displayed at checkout or communicated before your purchase is completed.
We aim to deliver orders within the agreed timeframe and in accordance with applicable consumer law.
4. Shipping Costs
Free standard shipping — EU and UK
We do not charge standard shipping fees for eligible orders delivered within the European Union and the United Kingdom.
Any exceptions or special delivery charges, if applicable, will be clearly communicated before you complete your purchase.
5. Tracking Your Order
If tracking is available for your shipment, we will send you the relevant tracking information once your order has been dispatched.
Please allow some time for the carrier’s tracking system to update after dispatch.
6. Delays and Delivery Issues
Occasionally, deliveries may be affected by circumstances outside our control, such as carrier disruptions, severe weather, or customs procedures.
If your order is delayed or has not arrived within the expected timeframe, please contact us. We will help you check the shipment status and identify the appropriate next steps.
Your statutory rights relating to delayed or undelivered orders remain unaffected.
7. Incorrect Delivery Information
Please ensure your delivery address and contact information are correct before placing your order.
If you notice an error after placing an order, contact us as soon as possible. We will do our best to assist, although changes may not be possible once an order has been dispatched.
8. Contact Us
For questions about shipping, tracking, or delivery, please contact:
BAMBILO LTD
Company Number 17519495
Email: bambilo.info@gmail.com
Phone: +386 71 197 917
Thank you for shopping with BAMBILO. We’re happy to help bring a little more joy to your family’s everyday life.